17 ABOUT YOUR BENEFITS ID Cards You will receive identification cards when you enroll for the benefits listed below. HMO participants will receive medical ID cards from Scripps Health Plan Services. Additional/replacement cards can be requested by calling Scripps Health Plan Customer Service at 844-337-3700. ID cards for vision and/or dental will be sent from Personify Health. EPO participants will receive ID cards for medical, dental and/or vision from Personify Health. Digital ID Cards for Dental, Vision and EPO Medical Coverage can be downloaded by visiting HCOnline. Please see instructions below for how to create your HCOnline account. Additional/replacement cards from Personify can also be requested by calling Member Services at 877-552-7247. Plan ID Cards Medical, Dental, Vision If you enroll in the HMO Medical Plan, you will receive one identification card for you and each covered dependent. If you also enroll in the Vision Plan or the Dental Plan, you will receive a separate ID card for vision and/or dental for you and each covered dependent. If you enroll in the EPO Medical Plan and also enroll in the Vision Plan and Dental Plan, your ID card will include EPO, Vision and Dental information. If you enroll in the Vision Plan and the Dental Plan but not the Medical Plan, you will receive one identification card for yourself and each covered dependent with only Vision and Dental Plan information. If you enroll in only the Vision Plan or the Dental Plan you will receive one identification card for yourself and each covered dependent with information on the Plan in which you have enrolled. Health Care Spending Account If you enroll in the health care spending account, you may elect to receive a payment card that can be used to pay for qualified expenses. Personify Health Online (HCOnline) Personify Health is the administrator for the EPO Medical Plan, Dental, Vision and Flexible Spending Accounts. Personify Health processes claims and provides customer service for Scripps Health employees. HCOnline is Personify Health's online benefits portal with convenient, self-service access to view coverage information, access claims and Explanation of Benefits (EOBs), print digital ID cards, find forms and more. To register for online access, follow these steps: • Visit HCOnline and click on Sign up for online access. • For What type of access do you need, select Member. • Complete the information requested and click the Submit button.
RkJQdWJsaXNoZXIy NzQzMzY=